Yes! Some places take a bit longer than others, but we have been shipping worldwide for decades. Because our Original Pralines should be consumed within a week or so, we don’t like to send them too far away. As such, we strongly recommend ordering the Creamy Pralines for international orders.

We try to price shipping to just cover our costs. Your shipping cost is based on the weight of the products in your specific order and how far away from New Orleans you are sending your order.

We are constantly shopping for competitive shipping rates; when you are checking out you will have several choices for the carrier and speed of delivery, with each shipping cost clearly identified before you confirm your order.

Yes, you can, but only if you are lucky enough to be in New Orleans! When checking out, select the “Store Pick Up” option, which is free of charge.

Orders can only be picked up from our store at 750 St. Charles Avenue, New Orleans, LA 70130. Hours for pickup are 9 AM – 4 PM Monday through Friday. We are closed during the weekend.

We currently offer multi-shipping options in your cart page. It will allow you to save addresses and split items for you to send each item to the right person.

If you're experiencing any issues, feel free to email or call us directly for options. You can also fill out our event and corporate gifting form to let us know about your bulk gift orders.

PayPal prides itself on being a safe, secure service to use for any payments you make online.

One security measure they take is hiding your billing information whenever you pay via PayPal. This has not changed the information you've used and it will not impact your gift order in any way. It's simply a security measure PayPal takes when checking out online.

Yes. We have a Praline of the Month Club, in which each month you can receive either a box of six or a box of twelve pralines. Each month’s delivery is a special surprise from us, with different varieties and flavors to keep it fun.

It depends on what type of praline you order:

Our Original Pralines are made from the original family recipe developed over 80 years ago. They contain no preservatives and are best consumed within a week of purchase. They never go “bad,” but after a week or so the sugar starts to crystalize and they lose the characteristic snap that you enjoy when biting them.

Our Creamy Pralines are more fudge-like and they will last for up to eight months from production. The expiration date is clearly printed on each wrapper.

Our Chewy Pralines last about six weeks, depending upon the environment (humidity, temperature). If your Chewy Praline feels harder than you prefer, just pop it in the microwave for ten seconds and all the delicious softness will come right back.

Store our pralines at room temperature, away from direct heat or sunlight. If you buy in bulk, our Original Pralines can also be frozen until you get your next craving.

No!

Yes, all of our pralines are gluten-free.

We want you to be completely happy with your purchase from Aunt Sally’s. If something is wrong with your order, please contact us directly so that we can make it right.

Our Customer Service Manager is available Monday through Friday at (800) 642-7257, or you can email her directly.

Aunt Sally’s does not sell, rent, or share any of your personal information to any third party. Our complete Privacy Policy is available here.

You will only get emails from us if you check the box asking to receive news and updates. Simply purchasing something from our website as a guest will not put you on our mailing list. If you opt in, you will find that our emails are pretty fun, not too frequent, and they will let you know when we have special promotions, new items, or something exciting to share with you.

Please visit our wholesale information page or email us for more information on this process.

That’s a great idea! Aunt Sally’s Pralines make great gifts for your customers, supporters, partners, or employees. Our Gift Baskets are a great place to start, and we will gladly do custom orders to meet your specific needs.If you have any further questions, please contact us.